Emergency Communication Center

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Tom Vigilante
ECC Director

The NCSU Police Department is equipped with a 24 hour Emergency Communications Center with trained and certified Emergency Communications Officers that answer both 9-1-1 phone lines and non- emergency administrative phone lines.  Emergency Communications Officers are a vital link  to public safety with the University Community and surrounding area and are the first public contact when assistance needed.

In addition to 9-1-1 Emergency Services, we are the primary 24 hour contact for Safety Escorts, Concerned Behavior Reporting and other non-emergency services.

The Emergency Communications Center is equipped with the latest technology which enhances our commitment  to quality public service. This includes Fire, Intrusion, and Panic alarm monitoring, Enhanced 911, Computer Aided Dispatch,  and TDD equipment for communicating with the hearing impaired.  We also operate the University’s WolfAlert Siren System, which is tested the first Monday of every month.

The Emergency Communications Center has instant access to  University Fire Protection and the City of Raleigh’s Emergency Communications Center.  9-1-1 Callers with medical emergencies are transferred directly to the City of Raleigh for Emergency Medical Dispatch.